Returns Policy.
Please note that due to hygiene reasons we cannot provide refunds or exchanges for change of mind or in cases where you wish to request a different style or size.
We kindly advise you to review your order carefully and choose your sizing according to our Size Guide before making your purchase.
If an item arrives damaged or is the incorrect item, please contact us immediately at info@alfynails.com.
To be eligible for a return you must meet the following criteria:
The item must be in the same condition as when you received it
The item along with all application items must be unused
The item must be in its original packaging
You will need to provide the receipt or proof of purchase
You will need prior approval from customer service before making the return
Issues will be addressed in an urgent manner on a case-by-case basis. If you require any assistance with an order, please contact info@alfynails.com.